Blog
Whatever you are, be a good one
“I get paid to be nice to people.” This is what Adam, a manager at California Pizza Kitchen, said to me and a row of other customers at the Boston…
Do you have ‘reference resistance?’
Are you comfortable asking for references to support your business? Or do you have what I call ‘reference resistance?’ Whether it’s ex-customers, ex-colleagues, business partners, or current clients, if you’re…
Gone in 2.7 seconds: Sales emails and the importance of sender and subject
A great deal can happen in three seconds. The Earth moves 89.4km around the sun. The sound of thunder can travel 3,300 feet. And someone on your marketing list decides…
Sales solves overwhelm
Feeling frustrated by your business? Overwhelmed? Do you feel that you have momentum, and that things are happening – that your business is going in the direction you want it…
New York startups, the Charging Bull and American optimism
It’s no secret that I love traveling, sharing ideas, meeting people and talking about sales. Our workshop series, Make Your Startup a Sales Machine, combines each of these, and I’m thrilled…
Sales and finding customers: What are you doing to find prospects?
How good are you at finding customers? Whatever your business is, no matter how fabulous or amazing your product or service, you need to attract new prospects. To do that…
Dylan Thomas and fabric swatches (stop stopping yourself)
I spent a brilliant weekend at my brother’s wedding in London, where I was honored to be asked to do a reading. I wanted to read something to reflect our Welsh…
‘Sales’ is not a dirty word…
I’ve been spending a lot of time speaking at workshops and events for business owners. I always like to ask attendees about their perception of sales. In many cases, I…
Patience and the need to nurture sales
Do you think there is a need to nurture sales? If not, you may be sabotaging your own revenue opportunities. It’s important to recognize there’s a need to nurture. Many…